Technical Support
From warranty claims to spare parts supply and assembly guidance
our dedicated after-sales team is here to keep your operations running smoothly.
Quick Access
How Can We Help You?
Warranty & Quality Claims
Confirmed product quality issues are always honored. Submit a claim and our team will review and respond promptly.
Learn about warranty →
Spare Parts Order
High-turnover spare parts are stocked at our Wuxi warehouse. Place a spare parts order through our after-sales team.
Order spare parts →
Contact Support Team
Need technical assistance? Reach our after-sales team via WhatsApp, TikTok, Facebook, or the inquiry form.
Get in touch →
After-Sales Coverage
Quality Warranty & After-Sales Promise
Pre-Shipment Quality Report
Photos and a quality inspection report are shared with you before every container is loaded.
Confirmed Defect Coverage
If a manufacturing defect is confirmed, we provide replacement, credit, or compensation — no exceptions.
Photo Evidence Process
Submit clear photos of the defective item and its label. Our team reviews against the original QC record.
48-Hour Response
All warranty claims are reviewed and responded to within 48 business hours with a clear resolution plan.
Spare Parts Supply
How to Order Spare Parts？
Step 01
Identify Your Part
Share the motorcycle model, model year, and a photo of the part needed. Our team will cross-reference the database and confirm availability and pricing.
Step 02
Confirm & Pay
Agree on quantity, price, and trade term. Small spare parts orders support T/T transfer and PayPal. A simple confirmation is enough to place the order.
Step 03
Dispatch & Track
Parts are dispatched from our Wuxi warehouse or overseas warehouse (US / EU / Canada). You receive tracking information once shipped.
Get in touch
Contact Support Team
Whether it's a warranty claim, a parts inquiry, or a technical question — our team is ready. Reach us on any channel and we'll reply within 24 hours.
We’r always happy to help.
Our hotline number
Live chat
Submit a Support Request
Warranty claim, spare parts inquiry, or technical question — fill in the details and we'll get back to you within 24 hours.
Leave A Message
If you are interested in our products and want to know more details, please leave a message here, we will reply you as soon as we can.
